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Quality & Certification
Quality
Quality system
To guarantee the end consumer a quality and safe product, MARAIS NANTES has been committed for many years to recognized quality systems in order to offer its customers products and services that meet their expectations. For more information, do not hesitate to contact the quality department or consult our FAQ.
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Quality Control
Quality controls take place at each stage of the product's life: reception, storage, packaging, shipping. Internal self-checks are also carried out during the manufacture of consumer units in order to verify compliance with customer specifications (weight, composition, foreign bodies, etc.) The quality department carries out analyzes (microbiological and physico-chemical) in partnership with accredited laboratories to ensure that we provide products that comply with current European regulations. Each non-compliant product is subject to a root cause analysis in order to implement effective corrective action to prevent the incident from recurring. The analysis results are systematically communicated to the producers concerned. Thus MARAIS NANTES affirms its desire for transparency and trust between it and its producing partners.
Traceability
Traceability is the possibility, for a given product, of tracing each stage of its life and being able to provide the entire history of the product, a guarantee of food safety. Each product label allows you to know: • The name of the product • Its origin • Its category • Its weight or number • The name and address of the producer or the company name of the packager A batch number allows the producer to be precisely identified concerned, it is present on the labels of the consumer sales units or on the pallet sheets. In the event of a complaint/suggestion about a product, please communicate this number to the quality department. Tests are regularly carried out to ensure the proper functioning of the traceability system to be ready to react in the event of a product recall.
Certifications
We have validated several certifications such as:
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Frequently Asked Questions